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How do I enable and manage session waitlists?
How do I enable and manage session waitlists?
Jamie Lubiner avatar
Written by Jamie Lubiner
Updated over 3 years ago

When a session is full attendees are no longer able to register for it. However, you are able to enable a waitlist which allows attendees to indicate their interest in a full session.

Enable a waiting list

On the Scheduling tab select the Session Attendance menu item. Locate the session you want to enable a waitlist for and click the "Attendees" button. On the right-hand side you are able to toggle to either enable or disable the waiting list.

When the waitlist is toggled to be enabled you are able to enter the number of waitlist spaces you want available. Don't forget to click the "Save" button.

Note:
a. As spaces become available attendees are automatically moved from the waiting list to the registered list on a "first come, first served" basis.
b. Session waitlists are not supported using the Scheduling Widget form component.

c. After a Session timeslot has started attendees will no longer be promoted from the waitlist regardless of cancellations or changes in capacity.

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